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Survey Software: Ask, Analyze, Improve
Survey Creation, Deployment, & Analysis Tools for Businesses |
Call 1-800-601-2462
1-214-257-8909 |
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SurveyMethods.com
Survey Software Features Explained
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SurveyMethods.com was founded with a single mission: To provide companies with
the most effective, easy-to-use survey creation and analysis tools which can be
used for measuring and improving customer satisfaction, loyalty, revenue and
profitability while also being able to integrate it into most CRM or ERP
systems.
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Create Surveys:
Create personalized customer surveys from scratch or copy and modify examples
from the site's extensive library of professionally created surveys in a
variety of categories.
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Choose from 20 different question types.
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Select presentation styles that match your needs.
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Add your logo and images.
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Use the spell check feature to correct any misspelled words.
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Create email invitations, web greetings, completion messages and more.
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Setup automatic reminder messages, and more...
For a detailed list of features. Click here for a
detailed list of features.
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Launch Surveys:
Once you create a survey you can launch it a number of ways:
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Email Launch:
Send it to as many email addresses through SurveyMethods. SurveyMethods keeps
track of who responded, opted out, and which email addresses bounced so you can
correct them.
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Web Launch:
Create a survey web URL that you can post on your website or paste into your
own email system.
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Remote Trigger: Trigger your SurveyMethods surveys from your own ERP,
CRM or Call Center software.
SurveyMethods automatically manages an opt-out list so you can comply with
state and national opt-out laws. Click here for a
detailed list of features.
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Analyze Survey Data:
Unlike any online survey solution, SurveyMethods provides robust analysis
features that are extremely easy to use while enabling deep analysis of
respondent data.
View Survey Data through Graphs and Charts:
A picture is worth a thousand words. View respondents' data by using Bar, Pie,
Line, or Area charts. SurveyMethods' graphing and charting features offer you
an easy and effective way of analyzing your data. You can also copy all graphs
and charts into Microsoft PowerPoint, Word, and any other word-processing or
presentation applications.
Compare Groups, Segments, or Respondents to Each other:
The comparison report enables you to compare how different groups of
respondents answered questions. This enables you to determine what segments you
are serving and how they differ. Example: A restaurant can view how Business
Customers vs. Non-Business Customers answered questions on satisfaction,
recommendation etc...the results can be viewed side by side and compared to
each other.
Create Custom Reports:
Create custom reports on your survey data with a cover page, introduction page,
and the detailed results and then publish them to an Adobe PDF file.
Publish Results:
You can publish your survey results to a private web URL and then send that URL
to individuals you want to share your survey results with.
Click here for a detailed list of features.
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