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Dictionary of Quality, Research, and Six Sigma Terminology
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
A
ABB - Activity-Based Budgeting
Go to Index
ABC - Activity-Based Costing
Abnormalities
Absorption Costing
AQL - Acceptable Quality Level
Acceptance Number
Acceptance Sampling Plan
Accessory Planning
Accountability
Accuracy
Action Plan
Activity
Activity Model
Affinity Diagram
AIQ - Average Incoming Quality
Algorithm
Algorithm Analysis
Alignment
Alpha Risk
Alternate Hypothesis
Analysis
Anderson-Darling Normality Test
Andon
Anomaly
ANOVA - Analysis of Variance
AOQ - Average Outgoing Quality
APQP - Advanced Product Quality Planning
Artisan Process
A-Square
Assessment
Assignable Cause
Assurance
AQL - Assured Quality Level
Attribute-Based Cost System
Attribute Data
Audit
Authority
Autocorrelation
Availability
B
B10 Life
Go to Index
Back-Date
Balanced Experiment
Balanced Scoreboard
Bar Chart
Baseline
Baseline Measures
Batch
Batch-and-Queue
BAU - Business As Usual
BB - Black Belt
Benchmarking
Best Practice
Beta Risk
Bias
Bimodal Distribution
Black Noise
Block Diagram
Blocking
Box Cox Transformation
Box Plot
BPMS - Business Process Management System
Brainstorming
Breakthrough Objectives
BRM - Business Risk Management
Business process
BPR - Business Process Reengineering
Business Value-Added
C
Calibration
Go to Index
Calibration interval
Capability
Capability Analysis
Capacity
Causality
Cause
Cause & Effect Diagram
CCR - Critical Customer Requirement
CE - Concurrent Engineering
Cell
Center
Center Points
Central Limit Theorem
Central Tendency
Chaku-Chaku
Chaku-Chaku Line
Change Agent
Changeover
Characteristic
Charter
Chi-Square Test
CI - Continuous Improvement
Circumstance
C-L+A76evel
COC - Cost of Conformance
Coefficient of Variation
Common Cause
Competitive Advantage
CONC - Cost of Non-Conformance
Concomitant Variable
Condition
Confidence Interval
Confidence Level
Conformance
Consistency
Consumer's Risk
Continuous Flow
Continuous Flow Production
Control
Control Chart
Control Limits
Control Point
COPIS
COPQ - Cost of Poor Quality
COQ - Cost of Quality
Corrective action
Correlation
Cost Target
CP - Control Plan
Crash
Customer
CRM - Customer Relationship Management
Cycle Time
D
Dashboard
Go to Index
Data
Data Analysis
Data Corruption
Data Integrity
Defect
Deming Cycle
Dependent Variable
Deployment Plan
Design Optimization
Design Risk
Detection
Deviation
DF- Degrees of Freedom
DFSS - Design for Six Sigma
Direct Cost
Directive
Discrete Data
DMADV - Define, Measure, Analyze, Design, Verify
DMAIC - Define, Measure Analyze, Improve, Control
Downstream
DPMO - Defects per Million Opportunities
DPU - Defects per Unit
Dyads
E
E/I Transducer
Go to Index
Effect
Effectiveness
Efficiency
Exit Criteria
External Customers
External Failure
F
F test
Go to Index
Facilitate
Factor
Feasibility
First-Time Yield
Fishbone Diagram
Five Ss
Five Why's
Fixed Cost
Flow
Flow Chart
FMEA - Failure Modes and Effects Analysis
FMECA - Failure Modes and Criticality Analysis
Force Field Analysis
Form
Fractional Factorial
Frequency Distribution
Full Factorial
Function
G
Gantt Chart
Go to Index
Gap Analysis
Goal
GB - Green Belt
GPK - Grenzplankostenrechnung Costing
Groupthink
GRPI - Goals, Roles, Processes, Interpersonal [Relationships]
Gwilliam Motivational Model
H
Hanedashi
Go to Index
Hard Savings
Hawthorne Effect
Hazard Analysis
Hidden Factory
Histogram
Histogram Plot
Homogeneity of Variance
Horizontalization
Hoshin Kanri
Hoshin Planning
House of Quality
Human Factors
Hurdle Rate
I
Independent Variable
Go to Index
Indicator
Indirect Cost
Inferential Statistics
Intangible Benefits
Interaction
Internal Customers
Interrelationship Digraph
Ishikawa Diagram
ISO 9000
J
JIT - Just In Time [Manufacturing]
Go to Index
Judgment Sampling
K
Kaizen
Go to Index
Kanban
Kano Analysis
KPI - "Key Performance Indicator"
L
Lead Time
Go to Index
Lean
Lean Enterprise
Lean Manufacturing
LED - "Light-Emitting Diode"
Level Scheduling
Levels
Life Cycle Methodology
Life Cycle Stages
Limit Function
Line Charts
Listening Post
Lost Customer Analysis
Lot
M
Main Effect
Go to Index
Maintainability
Malcolm Baldrige National Quality Award
MBB - Master Black Belt
Material Flow
Matrix Diagram
Mean
Median
Metrics
Mission
Mixed Model
Mode
Muda
Multiple regression
Multi-Vari Chart
N
New Cost Systems
Go to Index
Nominal
Nominal Group Technique
Nonconformity
Normal Costing
Normal Distribution
Null Hypothesis
O
Offset
Go to Index
Operational Definition
Opportunity Cost
Optimization
Organize
Outcome
Output Measures
Output Module
OEE - Overall Equipment Effectiveness
P
Paired data
Go to Index
Paradigm
Paradigm Shift
P Chart
Period Cost
Poka-Yoke
Population
Precision
Preventive Action
Probability
Process
Process Capability
Process Capability Index
Process Comparison
Process Control
Process Indicator
Process Management
Process Mapping
Product Cost
Product Family
Productivity
Purpose
Push
Q
QFD - Quality Function Deployment
Go to Index
QMS - Quality Management System
Quality
Quality Assurance
Quality Audit
Quality Circles
Quality Control
Quality Improvement
Quality Planning
Quality Score Chart
Quality Tool
Quality Trilogy
Quorum
R
Random Sample
Go to Index
Range
Regression
Reliability
Research
Residual
Resolution
Resource Consumption Accounting
Response
Responsibility
Rework
Root Cause Analysis
Run Chart
S
Sample
Go to Index
Scan Time
Scatter Diagram
Scorecard
Sigma
Six Sigma
Six Sigma Belts
SLA - Service Level Agreement
Solution Statement
SMED - Single-Minute Exchange of Die
SPC - Statistical Process Control
SQA - Software Quality Assurance
Standard Deviation
Statistical Thinking
Strategic Planning
Symptom
Systematic Variables
T
Taguchi Method
Go to Index
Takt Time
Team
Team Member
T - Theory of Constraints
Throughput Costing
Time Value Map
Tolerance
TPM - Total Productive Maintenance
TQC - Total Quality Control
TQM - Total Quality Management
Tree Diagram
U
U Chart
Go to Index
Unit
V
Value
Go to Index
Value-Added
Value Stream
Value Stream Mapping
Variable Costing
Variable Data
Variance
VBM - Value-Based Management
Vision
Vision Statement
Visual Factory
VOB - Voice of the Business
VOC - Voice of the Customer
VOE - Voice of the Employee
W
Waste
Go to Index
Weighed Voting
Wet Leg
Whisker
Wilcoxon-Mann-Whitney Test
Work Cell
Work Team
Workflow
Working Fluid
World Quality Day
X
X
Go to Index
X-Bar
X-Bar and R Chart
X-Bar-Bar
Y
Y
Go to Index
YB - Yellow Belt
Yield
Z
Z Bench
Go to Index
Z Score
Z Value
Zero Defects
ZQC - Zero Quality Control
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