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Often used interchangeably with "hoshin kanri"
or "QPD"; a process-oriented strategic planning methodology
aimed at improving quality and performance. "Hoshin planning" refers to a
long-term approach to use of the "hoshin" method – i.e., the identification of
a limited number of specific policy objectives and their communication to and
implementation by employees at all levels of the organization, each of whom
refines and improves the processes used to achieve the objectives through the
"hoshin" process of open and continuous feedback among staff at all levels of
the organization.
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