| DMADV – Define, Measure, Analyze, Design,
Verify |
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|
A business management approach and a fundamental component of the
Six Sigma business philosophy. DMADV is a five-step method for ensuring
that products or processes adhere to Six Sigma quality levels (i.e., no more
than 3.4 defects per million
opportunities), generally by improving methodologies: 1) Define
(objectives and deliverables, both internal and external); 2) Measure (customer
needs and expectations); 3) Analyze (options available to fulfill customer
expectations); 4) Design (the process to fulfill customer expectations); and 5)
Verify (design performance and ability to fulfill customer expectations). |
