| DMAIC – Define, Measure Analyze, Improve,
Control |
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A business management approach and a fundamental component of the
Six Sigma business philosophy. DMAIC is a five-step method for ensuring
that products or processes adhere to Six Sigma quality levels (i.e., no more
than 3.4 defects per million
opportunities), generally by improving processes: 1) Define (objectives
and deliverables, both internal and external); 2) Measure (current
performance); 3) Analyze (defects and their root causes); 4) Improve
(elimination of existing defects); and 5) Control (future performance of the
process).
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