Customer Satisfaction

Welcome to our Customer Satisfaction Survey.

Welcome to our Customer Satisfaction Survey. Please take a minute to complete all questions as your opinion matters to us. We utilize your feedback to improve our products and services.

Thank you,
Tim Parker, Chief
Louisville Fire Department

Next

click here

Page

1

LFD Customer Satisfaction

Page	1	of	2

1.	The 9-1-1 operator was

	Outstanding
	Satisfactory
	Unsatisfactory
	Unsure

2.	Emergency personnel arrived in a timely manner

	Outstanding
	Satisfactory
	Unsatisfactory
	Unsure

3.	Professionalism / appearance of the firefighters and emergency medical (EMS) personnel was

	Outstanding
	Satisfactory
	Unsatisfactory
	Unsure

4.	Firefighter / EMS personnel's knowledge / competency in dealing with your emergency

	Outstanding
	Satisfactory
	Unsatisfactory
	Unsure

5.	Fire Department personnel answered your questions and kept you informed

	Outstanding
	Satisfactory
	Unsatisfactory
	Unsure

6.	Overall service received from Louisville Fire Department

	Outstanding
	Satisfactory
	Unsatisfactory
	Unsure

7.	Did we provide referrals or information after the incident to meet your needs?

	Yes
	No
	Not Applicable

This survey is powered by www.surveymethods.com