Correlating Plant Performance to Business Performance
MESA 2009 Metrics Research
Correlating Plant Performance to Business Performance
, is third in a series of MESA Metrics research, and is being conducted by Cambashi for the Manufacturing Enterprise Solutions Association (MESA).
We are asking manufacturers and producers to indicate their key metrics to measure operations and business performance, as well as their use of good practices and software.
It will take approximately 15 minutes to complete the core questionnaire. If you don't know an answer, you can check don't know, answer to your best estimate, or skip it if it's not a mandatory question. Also, you can stop and save your response by clicking the Next button on the bottom and come back to complete the survey at a later time if you'd like to check on an answer.
Additional research areas are available for those interested in comparing outcomes in specific areas of performance.
All responses will remain strictly confidential. Only aggregated results will be published in a report.
If you know someone else who might be interested in participating, or who might have different areas of expertise than you, please forward the invitation you received with the URL you clicked on to participate today. Note that every company providing three or more responses will be entered to win a MESA 1-year corporate manufacturer/producer membership.
Thank you for participating in this study. We look forward to sharing the results with you.
Core Section 1
Please note that the asterisk ("*") indicates that a response to the question is required to progress through the survey.
Your answers will be saved and you will be able to return and edit them after you have clicked the Next button at the bottom of the page.
In which region is your primary work location (not headquarters, but your personal work location)? (select the one that most closely matches)
South or Central America or Caribbean
Middle East - Africa
What is your primary area of responsibility? (select the one that most closely matches)
Operations support (including inventory, maintenance, engineering)
Information Systems - IT/IS
Enterprise or other department executive (marketing, finance, R&D, etc.. )
Which of the following levels best matches your scope of responsibility in the company? (select the one that most closely matches)
Senior executive / C- or VP-level executive
Director / Manager of managers / Head of department
Manager / Project manager
Supervisor/ Team leader
Staff / Employee
Please assess your knowledge in the following areas (select the one that most closely matches):
Product and production cost structure
Production, operations, and continuous improvement
Quality management processes
Product development and design for manufacturability
Software procurement process
What is the geographic span of your role? (select the one that most closely matches)
Which of the following best describes your site's primary product and industry (check one in the Primary column). If you participate in several markets, check all that apply in the Secondary column also.
Primary (check only 1)
Secondary (check all that apply)
Aerospace & Defense
Apparel & Fashion
Automotive & other Vehicles
Beverage or Drinks
Consumer Packaged Goods
Consumer Durables & Non-packaged
Distribution, Wholesale & Logistics
Fabrication & Assembly
Mill or Roll products (Paper, Textiles, Films, etc.)
Petroleum, Oil & Gas
Plastic Products - molding, forming etc.
Which of the following best describes your production model? (select the one that most closely matches)
Discrete - manufacturing of distinct items using any of machining, forming, assembly (pencil, car, screw)
Batch Process - material mainly processed in tanks or vats and shipped in bulk (chemicals, materials, and ingredients)
Continuous Process - operated continuously with rare stops (oil refinery; metal, paper or film mill)
Packaged Goods Mixed Mode (batch plus packaging as in some pharmaceutical, food, CPG)
Other mixed mode (batch and discrete as semiconductor, combination medical device, apparel, etc.)
What are your primary and secondary order fulfillment styles based on revenue and on volume? (select the one that most closely matches - one per row)
Engineer-to-order = highly customized, requires engineering at sales; ex. custom production equipment, commercial construction materials,
Make-to-order = already engineered but sub assemblies need to be made - ex. aircraft, special-order materials
Assemble-to-order / Configure-to-order = assembly of major components or modules to final product with options specified during sales process ex. PCs, upholstered furniture, farm equipment
Make-to-stock / build to forecast = standard product is ready in stock to ship when orders arrive; ex. consumer packaged goods, standard fasteners, electronic components
Engineer-to-order / custom / project
Assemble-to-order / Configure-to-order
Primary based on revenue
Secondary based on revenue
Primary based on volume
Secondary based on volume
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