Thank you for participating in the Social Business Benchmark™ program. This research study is designed to gather insights about social business trends around strategic intent, operational alignment, organizational readiness, staffing and social tool use. Through the aggregate results you will be able to compare your social programs with best practice benchmarks to enable organizations to achieve operational excellent with social business.
The Social Business Benchmark™ program focuses on set of questions about your strategic intent, operational alignment, organizational readiness, staffing and social tool use. Your responses will identify trends in social business and social media current and best practices. This survey will take about 10 minutes to complete. All responses are confidential and findings will be shared with participants in Spring 2013.
The Society for New Communications Research is a global nonprofit 501(c)(3) research and education foundation and think tank founded in 2005 to focus on the advanced study of the latest developments in new media and communications, and their effect on traditional media and business models, communications, culture and society.
About the Author
Vanessa DiMauro is the CEO of Leader Networks, a research and consulting firm that helps clients create social strategies and online communities for business and currently serves as research co-chair and board director for the Society of New Communications Research.
The Social Business Benchmark ™ program was developed by Leader Networks and Rexer Analytics.
Rexer Analytics specializes in advanced analytics, knowledge discovery, and CRM consulting. We deliver analytic solutions and expert consulting to provide new insights, drive strategic decisions, and produce measurable results for our clients. We partner with our clients to fully understand their business goals, and then design and implement analytic solutions that are tightly aligned with those goals. Our highly skilled team of experienced professionals is well-versed in a variety of statistical and data mining techniques.