Users Survey for Everything Cannes
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1
Online and Consultative Experience
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1
of
2
1.
How did you hear about us?
Google Search
Yahoo Search
Other Search Engine Search
Social Media (Facebook/ Bebo/ MySpace etc)
Word of Mouth/ Recommendation
If other, please specify
2.
Locating the website was easy.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
3.
How satisfied overall were you with your Online experience?
Extremely satisfied
Satisfied
Neutral
Dissatisfied
Extremely dissatisfied
4.
The process to find a suitable property on the website was easy
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
5.
The response to your enquiry was quick and thorough
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
6.
The communication with my Representative following my enquiry was useful and informative
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
7.
How does our website compare to others that you used to research your accommodation in Cannes?
Best
Better
Neutral
Worse
Worst
8.
How did the communication that you had with your Representative compare with others you may have contacted?
Best
Better
Neutral
Worse
Worst
9.
How likely are you to recommend us to others?
10 - Very likely to recommend
9
8
7
6
5 - Neutral
4
3
2
1
0 - Not very likely to recommend